Setting your work hours in the mobile app

Your work schedule determines how incoming calls are handled. By default, your schedule is set to 24/7 for all incoming calls. You can create a weekly schedule to handle calls differently depending on the day and time.

You can set your work hours by adding a work schedule in the RingCentral app or in the Admin Portal.
- In the mobile app, tap your profile picture in the top left corner.
- Tap Call rules
  .
- Tap Add rule
  .
- Tap After hours
  .
- Confirm your work hours are listed correctly.
  - To change your work hours, tap the schedule, then tap Next
    .
    
    To add another schedule, tap Add schedule
    , then tap Next
    .
- To choose how calls will be handled after hours, tap the Incoming calls
  dropdown.
  - Ring devices
    : Calls will ring your apps and phones.
    
    Send to voicemail
    : Send missed calls directly to voicemail. Learn more about setting up your voicemail.
    
    Forward the call
    : Forward the call to any extension or phone number.
    
    Play announcement
    : Play an announcement before ending the call.
- Tap Next
  to review your after hours rule settings. Tap Customize now
  to make changes.
- Tap Done
  
  * Reference:
  https://support.ringcentral.com/article-v2/Setting-your-work-schedule.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=mobile
  
  .